We understand that admissions teams, business offices, discharge planners, and referral partners are often managing multiple moving parts at once. Our role is to help support the application process so families have clearer next steps and the paperwork moves forward in a more organized way.
Who we work with
- Nursing home admissions teams
- Nursing home business office staff
- Assisted living business offices and care teams when a resident may be transitioning to nursing home care
- Rehab and discharge planning teams when a short-term stay may be shifting toward long-term placement
- Elder law attorneys
- Other authorized referral partners involved in long-term care planning
How we can help
- Help families understand what MassHealth is asking for in plain English
- Provide a personalized checklist of what documentation is needed
- Support organization of records before submission
- Assist with application completion and submission support
- Help families respond to follow-up letters or requests for more information
- Coordinate with authorized parties as appropriate
Why referral partners reach out
Referral partners often need a steady, reliable point of contact who can help families stay organized, reduce avoidable delays, and keep the application process moving.
Important note
True North Transitions provides administrative application support only. We are not a law firm and do not provide legal advice or legal representation.
To discuss a referral
Call or text 413-250-0510
Or email info @TNTeldercare.com